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FAQs

Padel is a racquet sport that combines elements of tennis and squash. It is typically played in doubles on an enclosed court with walls. Padel has gained popularity in Canada and around the world, and we are here to provide you with the best equipment to enjoy the game.

We are an online store, and our headquarters are located in Canada. However, we do not have a physical retail location. You can browse and purchase our products on our website from anywhere in Canada.

Yes, we offer free shipping on orders over a certain amount within Canada. Please check our shipping policy for specific details, including any exceptions.

We accept various payment methods, including major credit and debit cards, such as Visa, MasterCard, American Express, and Discover. We also offer payment through PayPal for added convenience.

Once your order has been processed and shipped, you will receive an email confirmation with a tracking number. You can use this tracking number to monitor the progress of your delivery.

Yes, we have a return and exchange policy in place. If you are not satisfied with your purchase, you can return the product within a specified timeframe, provided it meets our return criteria. Please review our returns and exchanges policy for more information.

Yes, all our padel rackets are authentic and are sourced directly from the brands.

We carry a wide range of trusted and popular padel equipment brands, including but not limited to Babolat, Head, Wilson, and many more. You can explore our product catalog to see the full list of brands we offer.

We're really sorry to hear that something went wrong. Please contact our customer support team within 7 days of receiving your order, and we'll make it right. Just make sure you keep all original packaging and paperwork; it'll make the process much smoother!

You can contact our customer support team by visiting our Contact Us page on the website. We are also available via email and phone during business hours, and we're here to help with any inquiries or concerns you may have.

We hope these FAQs have been helpful in addressing some of your questions about Padel Go. If you have any other inquiries or need additional information, please do not hesitate to reach out to us. We are here to assist you in your padel equipment needs in Canada.